Last updated: 2026-09-20.
Who we are
This site is operated by Basement Waterproofing Collingwood, 204 Margaret St, Stayner, ON L0M 1S0, Canada. To reach us about anything on this page, use the contact form.
What this policy covers
This policy applies to basementwaterproofingcollingwood.ca and to the enquiry form on it. It does not cover other websites we link to.
What we collect
Only what you type into the enquiry form: your name, phone number, an email address if you give one, the service you selected, and your message. The form also records which page it was sent from.
We do not ask for and do not want financial information, identity documents, or health information. Please do not send them through this form.
Why we collect it
To answer your enquiry, arrange an assessment and quote the work. That is the only purpose. We do not sell your details, we do not share them with third parties for marketing, and we do not add you to a mailing list.
Spam protection
The form is protected by Cloudflare Turnstile, which checks that submissions come from a person rather than a bot. Cloudflare receives technical information about your browser and IP address for that check. See Cloudflare's privacy policy.
How long we keep it
Enquiries are kept while we are dealing with them and for as long afterwards as we may need them for the work. If you would like your enquiry deleted, ask and we will delete it.
Cookies
This site sets no advertising or tracking cookies. Cloudflare Turnstile may set a functional cookie as part of the anti-spam check when you interact with the form.
Your rights
Under Canadian privacy law you may ask what personal information we hold about you, ask us to correct it, and ask us to delete it. Contact us through the contact page and we will deal with the request.
Changes
If this policy changes, the new version appears on this page with a new date at the top.