Photograph it wet
Water dries and stains fade. A photo taken while the water is on the floor tells us far more than the same wall a week later.
Tell us what you are seeing and where the house is. If you have a photo of the wall — especially with water still on it — include it when we reply; it saves a visit more often than you would think.
Next steps
With any questions we need answered before booking a visit.
At a time you are home. It takes as long as the house needs.
Sent to you afterwards, so you can compare it properly — see how a job runs and the five repairs before we come.
Where we are
The yard is at 204 Margaret St, Stayner, ON L0M 1S0 — in the middle of the area we cover, which is why Collingwood, Wasaga Beach, Thornbury and Creemore all fall inside the same morning.
Before the visit
Water dries and stains fade. A photo taken while the water is on the floor tells us far more than the same wall a week later.
If storage or shelving is against the wall that leaks, moving it before we arrive means we can see the whole elevation.
Age of the house, any previous waterproofing, and where the sump discharge comes out.